Questions regarding your membership?

Be environmentally conscious and make payments online. It's easy.

Go to My LA Fitness and select "Prepayment" option.

Go to My City Sports Club and select "Prepayment" option.

If you must send in a payment, address it to
PO Box 51355, Irvine CA 92619

Be sure to put your barcode on the check.  No cash please.

Suspend My Membership

This is a great way to keep your membership in place at a reduced cost. It works if you are not planning on using your membership for more than 30 days (medical issue, gone for the summer, etc.) and your dues are more than $10 a month.

Club Memberships

Monthly Dues members may suspend their memberships for an indefinite amount of time for a fee of $10 per month. If your next billing date is within 10 days, the freeze is effective for the following month’s billing. When you decide to "unfreeze" your membership, you will be charged a pro-rated amount of your regular dues for that month.

Paid In Full members may suspend their memberships for up to 6 months by paying a $35 freeze fee. The expiration date on your membership will be increased by the amount of time you suspend your membership.

Bi-weekly Dues members may suspend their memberships for an indefinite amount of time for $5 per bi-weekly billing. If your next billing date is within 10 days, your freeze will be effective for the following bi-weekly billing. When you decide to "unfreeze" your membership, you will be charged a pro-rated amount of your regular dues for that bi-weekly period.

Weekly Dues members may not suspend their memberships.

Kids Klub Memberships may be suspended for an indefinite amount of time at no cost. Please contact your local club to suspend a Kids Klub membership.

How to suspend your membership: Login and then click the "Freeze" link in the left side menu.

Change My Billing Information

You can change your billing information at any time. If your billing for the current month has already started to process (usually 3-5 days before your bill date), billing to the new account will occur on the following billing date.

How to Update Billing Online: Login and then click the "Billing Information" link in the left side menu.

Cancel My Membership

Most club memberships are month-to-month and may be cancelled at any time (1) by mail, by printing a pre-filled form available from your online account (log in and click “Cancellation Form” on the left side of the screen) and mailing the form, or other written notice of cancellation, to P.O. Box 54170, Irvine, CA 92619) (we recommend certified mail and keeping a record for your files); (2) in-person, by delivering the form, or other written notice of cancellation, directly to the Operations Manager at your nearest club between 9 A.M. and 5 P.M., Monday through Friday (in-person cancellations are subject to change depending upon the Operation Manager’s availability; we recommend you get a receipt); or (3) as may otherwise be provided in your agreement (for example, depending on your state of enrollment, you may be able to cancel by email or via your online account).

A mailed cancellation form postmarked at least 5 business days before your next billing date should result in no further billings. If notice is postmarked within 5 business days, you may be billed once more. If this occurs, we will refund that additional billing.

If your membership, personal training or other agreement has an initial term of three months or more, and (1) you’re outside of your initial term, you may also cancel at any time as provided above; (2) you’re still within the initial term, your cancellation will be effective when the initial term ends; and (3) you wish to cancel before the end of the initial term, a termination fee may apply. Your membership may also be subject to a cancellation fee if you cancel before a certain date. If you have questions about such cancellations, or about cancelling a paid-in-full agreement, please visit your local club or contact us.

If you decide to cancel, you may still use the club for any pre-paid time. For example, if you prepaid your last month’s dues at enrollment, those prepaid dues will be applied to the month following the month purchased by the final recurring dues payment that you made before we received your cancellation notice. Your membership will expire at the end of that prepaid last month.

Instead of cancelling your fitness membership, you may have other options:

  • If you’re relocating, we have clubs in other areas! Click on the ‘Locations’ tab on our homepage to see if there’s one near you.
  • Another option is to suspend ("freeze") your membership for just $10 per month. This is a good alternative if you’re not planning to use the membership for more than 30 days (e.g., if you’re gone for the summer) and your dues are more than $10 a month. When you want to start using the club again, you can simply "unfreeze" without paying any additional fee. When you unfreeze in the middle of a month, you’ll be charged for any days remaining in the month on a prorated basis if such prorated amount is over $10.
F-SP055 5/14/2024 10:16:57 AM